Refund policy

Refund Policy

We want you to be happy with your purchase. If something isn't right, here's how returns and refunds work.

Returns

You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, unopened, and in their original packaging. Sealed boxes and packs must remain factory-sealed to be eligible for return — we cannot accept opened sealed products unless the item arrived defective or damaged.

To start a return, contact us at support@yorish.store with your order number and the reason for the return. We'll provide instructions on how and where to send your item.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at support@yorish.store with photos of the item and packaging. We will arrange a replacement or a full refund, including original shipping costs.

Refunds

Once we receive and inspect your returned item, we'll notify you by email whether your refund is approved. Approved refunds are issued to your original payment method within 5–10 business days, depending on your bank or card provider.

Return shipping costs are the customer's responsibility unless the return is due to our error (damaged, defective, or incorrect item). We recommend using a trackable shipping method, as we are not responsible for items lost in transit back to us.

Non-Returnable Items

- Opened or used sealed boxes/packs (unless defective or damaged on arrival)
- Items marked as final sale
- Gift cards

Late or Missing Refunds

If you haven't received your refund within 10 business days of approval, please check with your bank or card provider first, as processing times vary. If you still have questions, contact us at support@yorish.store.

Questions

For any refund or return questions, reach us at:
Email: support@yorish.store
Phone: +1 979-231-5672
Address: 101 39th Street N, Birmingham, AL 35222